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KeepMake / WORKSHOP DESIGN · FACILITATION

Give the team something concrete to think with.

I designed an in-person workshop sequence combining opportunity statements, individual sketches, gallery sharing, and a plan for prioritizing the next directions.

4 min read

KeepMake
Original KeepMake collaborative-sketching worksheet with hand-drawn memory flows and reflection ideas; Board of Innovation template.
Original team workshop materials · 2025
My role
UX Research Consultant · workshop sequence and documentation
Timeframe
May–June 2025
Focus
Problem framing, individual sketching, gallery sharing, synthesis

Work shownWorkshop materials and collaborative follow-on directions

The group task
Make and compare an ideal Year in Review for a memory-keeping product.
My contribution
In-person activity sequence, documentation, and synthesis support.
The result
A retained workshop record and follow-on design discussions.

THE CONTEXT

A blank screen was also a useful starting question.

The workshop’s raw notes return to a basic difficulty: where does someone start when keeping a memory? Rather than resolve that question through discussion alone, the session asked the team to imagine an end result worth working toward.

MY CONTRIBUTION & COLLABORATION

I authored and sent the in-person agenda. Broader preparation and workshop ideas came from the team; the final record is collaborative.

DECISION 01

Start with a shared question, then give people room to make.

The agenda moved from opportunity statements and How Might We questions into individual sketches. Participants could draw, write, use Figma, or storyboard their ideal Year in Review. Different ways to contribute served the same concrete task.

Original KeepMake How Might We worksheet separates action, people affected, and intended outcome.
Original KeepMake team worksheet, 2025. Template: Board of Innovation. Handwritten ideas are collaborative.
Read the original agenda sequence

From the original run of show

Selected stages from my original May 2025 agenda, reformatted for readability. These are planned activities, not verified actual timings.
Planned stageWhat participants were asked to do
Warm-upTimed pitches for the same product, following a personal opening question
Problem framingCraft and share opportunity statements
How Might WeFrame possibilities and identify themes
Individual sketchingDraw, write, or storyboard a personally meaningful Year in Review
Gallery walkPresent sketches, list features, and discuss themes
PrioritizationArrange directions into Now / Next / Later

DECISION 02

Put the end state on the table.

An ideal Year in Review gave the team an artifact to explain and compare. The gallery walk called for timed presentations, then themes and a Now / Next / Later view. Those were the planned activities; the retained notes show the ideas the team continued working through.

Original KeepMake collaborative-sketching worksheet with hand-drawn memory flows and reflection ideas; Board of Innovation template.
Original KeepMake collaborative-sketching sheet, 2025. Template: Board of Innovation; team-generated concepts.
Read the sketching task

The artifact participants were asked to make

The original prompt allowed a physical sketch, an outline, a Figma design, or a short storyboard. It asked people to consider their own end-of-year memory review and break it into elements and features.

Sketch Your Ideal “End-of-the-Year Review” Output

Heading quoted from the original agenda; instructions summarized.

Individual work created material for group discussion. The source does not establish that every planned activity ran exactly as scheduled.

DECISION 03

Keep the original ideas visible through synthesis.

The workshop record retained raw problems and How Might We variations before later synthesis and user-story revisions. That separation matters: a team-generated idea needs to remain distinguishable from a finding established through user research.

Original KeepMake idea wall organizes product-stage problems on pink notes and possible directions on yellow notes.
Original KeepMake workshop wall, 2025. Team observations and ideas, not validated user findings or shipped features.
See how I distinguish notes from findings

Preserve the raw question before combining ideas

Two short excerpts from the collaborative workshop record. Descriptions of source layers are portfolio interpretation.
Source layerSelected original excerptHow I treat it
Raw problem noteBlank screens = unhelpfulA recorded team statement, not a research finding
How Might We variationHow might we choose which photos (or) visual memory keeping?An exploratory question preserved in the source
Later synthesisWorkshop-derived user stories and directionsInterpretation for discussion, still requiring validation
Alternatives and constraints
Constraints and tradeoffs
Synthesis makes a large set of ideas usable, but merging too early can erase differences. Keeping the originals gives the team a way to revisit a theme.

OUTCOME & REFLECTION

A workshop record the team could continue working with.

The retained agenda, workshop notes, and June follow-on comments show a concrete body of ideas and continuing collaboration. The output included problem statements, How Might We questions, sketches, and directions for further product work.

Leave room for people as well as activities.

A colleague’s request for a reset break reminded me to plan for people as carefully as activities. In future sessions, I would make breaks, transitions, and different ways to contribute explicit in the run of show.

The next question I would test

Connect each prioritized direction to its assumption, owner, and next research or design step.

My May 2025 agenda, collaborative meetup record, and original workshop photographs from my earlier portfolio. The work shown is product-team ideation. Board of Innovation worksheet templates retain their attribution.

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For instructional design, learning experience design, AI literacy, customer education, and workshop facilitation.

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