Compass Suite UXHC Desktop/Mobile Comparison

Desktop all-tabs public journey compared with Mobile all-tabs public journey - UXHC static comparison report

Comparison Summary

47
Fixed
66
New
0
Unresolved
0
Severity Changed
-22.91
Overall Delta

Findings Delta

Matched checklist items are classified as fixed, new, unresolved, or severity changed. Existing comparison fields remain available in the payload.

Fixed Findings

ItemHeuristicSeverityEvidenceRecommendation
h01_d_08h011.0state-01, state-05, state-11, state-17, state-23Standard elements (page titles, site navigation, page navigation, privacy policy, etc.) are easy to locate
h01_d_09h011.0state-01, state-05, state-11, state-17, state-23Logo is in a consistent location, and clicking the logo returns the user back to the home page
h03_d_01h031.0state-01, state-02, state-03, state-04, state-05, state-06, state-07, state-08, state-09, state-10, state-11, state-12, state-13, state-14, state-15, state-16, state-17, state-18, state-19, state-20, state-21, state-22, state-23There is a search box
h03_d_02h031.0state-04, state-09, state-15, state-21, state-03, state-07There are clearly marked exits on every page allowing the user to bail out of the current task without having to depend on the browser Back button
h03_d_05h031.0state-23Undo and redo are supported
h04_d_07h041.0state-03, state-07, state-13, state-19Terminology is consistent with general web usage
h04_d_09h041.0state-03, state-07, state-13, state-19Hypertext links that invoke actions, such as downloads or new windows, are clearly distinguished from hypertext links that load another page
h04_d_13h042.0state-01, state-05, state-11, state-17, state-23, state-03, state-07, state-13, state-19The site contains third-party support, such as citations or testimonials, to verify the accuracy of information
h04_d_14h042.0state-01, state-05, state-11, state-17, state-23, state-03, state-07, state-13, state-19It is clear that there is a real organization behind the site, such as a physical address or office photo
h05_d_02h052.17state-03, state-07, state-13, state-19The user does not need to consult user manuals or other external information to use the site
h05_d_04h051.0state-03, state-07, state-13, state-19The site provides feedback that helps the user learn how to use the site
h06_d_01h061.0state-01, state-02, state-03, state-04, state-05, state-06, state-07, state-08, state-09, state-10, state-11, state-12, state-13, state-14, state-15, state-16, state-17, state-18, state-19, state-20, state-21, state-22, state-23Search suggestions or filters are provided
h06_d_04h061.0state-04, state-10, state-16, state-22Buttons and links show that they have been clicked
h07_d_02h072.17state-03, state-07, state-13, state-19The terms used for navigation items and hypertext links are unambiguous and jargon-free
h07_d_04h072.17state-03, state-07, state-13, state-19The words, phrases and concepts used will be familiar to the typical user
h07_d_05h071.17state-03, state-07, state-13, state-19Content feels friendly for new users
h07_d_06h071.17state-03, state-07, state-13, state-19Content feels customizable or useable for frequent or expert users
h08_d_01h081.17state-01, state-02, state-05, state-11, state-17By just looking at the home page, the first time user will understand where to start
h08_d_02h081.17state-01, state-02, state-05, state-11, state-17Primary actions are easy to find and understand
h08_d_07h081.17state-03, state-07, state-13, state-19Text is concise, with no needless instructions or welcome notes

New Findings

ItemHeuristicSeverityEvidenceRecommendation
h01_m_04h012.0state-01, state-05, state-11, state-17, state-22The items on the home page are clearly focused on primary actions
h01_m_06h012.0state-04, state-10, state-16, state-22Navigation makes it clear which page I am on
h01_m_08h012.0state-01, state-05, state-11, state-17, state-22Standard elements (page titles, site navigation, page navigation, privacy policy, etc.) are easy to locate
h01_m_09h012.0state-01, state-05, state-11, state-17, state-23Logo is in a consistent location, and clicking the logo returns the user back to the home page
h02_m_01h023.0state-04, state-10, state-16, state-22Navigation tabs are located at the top of the page, and look like clickable versions of real-world tabs
h02_m_03h022.0state-01, state-05, state-11, state-17, state-22Items that are clickable look like they are clickable
h03_m_01h031.0state-01, state-02, state-03, state-04, state-05, state-06, state-07, state-08, state-09, state-10, state-11, state-12, state-13, state-14, state-15, state-16, state-17, state-18, state-19, state-20, state-21, state-22, state-23There is a search box
h03_m_02h032.0state-04, state-09, state-15, state-21, state-03, state-07There are clearly marked exits on every page allowing the user to bail out of the current task without having to depend on the browser Back button
h03_m_05h031.0state-23Undo and redo are supported
h04_m_04h042.33state-04, state-10, state-16, state-22Navigation choices are ordered in the most logical or task-oriented manner, with less important corporate information at the bottom
h04_m_07h042.33state-03, state-07, state-13, state-19Terminology is consistent with general web usage
h04_m_09h042.33state-03, state-07, state-13, state-19Hypertext links that invoke actions, such as downloads or new windows, are clearly distinguished from hypertext links that load another page
h04_m_13h042.17state-01, state-05, state-11, state-17, state-23, state-03, state-07, state-13, state-19The site contains third-party support, such as citations or testimonials, to verify the accuracy of information
h04_m_14h042.17state-01, state-05, state-11, state-17, state-23, state-03, state-07, state-13, state-19It is clear that there is a real organization behind the site, such as a physical address or office photo
h04_m_18h043.33state-01, state-05, state-11, state-17, state-22On content pages, line lengths are neither too short (under 50 characters per line) nor too long (over 100 characters per line) when viewed in a standard browser width window
h04_m_19h042.33state-01, state-05, state-11, state-17, state-22Fonts are used consistently and are legible
h04_m_20h044.0state-01, state-05, state-11, state-17, state-22The site can be used without scrolling horizontally
h05_m_01h052.33state-01, state-05, state-11, state-17, state-22Pages are free of scroll stoppers: headings or page elements that create the illusion that users have reached the top or bottom of a page when they have not
h05_m_02h052.33state-03, state-07, state-13, state-19The user does not need to consult user manuals or other external information to use the site
h05_m_04h052.33state-03, state-07, state-13, state-19The site provides feedback that helps the user learn how to use the site

Unresolved Findings

ItemHeuristicSeverityEvidenceRecommendation
None

Severity-Changed Findings

ItemHeuristicSeverityEvidenceRecommendation
None

Comparison Next Action

Review new or worsened severity 3-4 checklist items before treating the candidate audit as improved.